FAQs

Click top Right side of the header on Icon “login/register” then click on register put your personal details there and Verify your email Account.

Yes we are offering Secure payment through a Card payment gateway. Our website also has a ssl certificate installed enabling us to have the safe padlock symbol you see in the address bar.

We do on some items but not on others. Best to get in touch before placing your order to avoid any dispute or confusion. For More information you can check our Returns policy as well.

While our packers are pretty great at getting your order together, very rarely they may leave an item out from the order. If this happens, please just reach out to us at Hello@furnituremilloutlet.co.uk and we can get this sorted for you. If this happens, we may require a photo of what you received for verification purposes.

If after placing your order you realize you’ve made a mistake or no longer want the order, then we can process a cancellation within 24 hours of the order being placed. Please reach out to us at Hello@furnituremilloutlet.co.uk and provided it’s within 24 hours and the order hasn’t shipped, we should be able to cancel your order and process a refund for you immediately. Once your order has been shipped it is too late to cancel your order, so you will have to go through the returns process thereafter.

If we still haven’t managed to answer your question please feel free to contact us and we’ll get back to you as soon as possible.